Web hosting by Host Excellence boasts 100% of satisfied customers and 99.9% uptime.
Host Excellence Uptime/Downtime
Host Excellence boasts 100% of satisfied customers and 99.9% uptime for web hosting. This claim is backed by a guarantee, and customers can claim credits for any uptime that falls below 99.9% in any given year.
Host Excellence does not rent its server space, they own their facility. Their data center is based in Ohio, and it is managed 24 hours a day, seven days a week, and the company’s server farm is continually optimized and upgraded. It features redundant cooling systems and a back up power supply to ensure it stays up and running.
Another feature of the Host Excellence hosting packages is the ability to purchase CloudFlare to help protect your site from outside attack.
24/7 customer support is provided through live chat, phone lines, and an online ticket center. Host Excellence also provides a support center with FAQs, video tutorials, and a web hosting manual for customers to find the answers they need. There is also a blog and a status page where the company keeps customers informed of any problems.